Alectra says no: The Block screwed us again

ShameThe headline on the media release reads, “Alectra selling its shares in Collus PowerStream to Collingwood.” What it should add is that Collingwood residents and taxpayers were betrayed by members of their own council and administration. After a three-year campaign to screw us, The Block have won a major victory in abhorrent behaviour. They are privatizing our electrical utility and next year will do the same to our water/wastewater utility, to the same corporation.

Our publicly-owned utility will be sold to EPCOR, an out-of-province, for-profit corporation that pays a dividend to the city of Edmonton only, and that will raise our electricity rates as soon as they are allowed. Our utility will be privatized within a year, with no local control, no local representation, no local input. And it’s all been done to us behind closed doors.

What will Collingwood get from the sale? Basically nothing, once all the legal fees, consultant fees, taxes and kickbacks are paid. We will have lost everything just to satisfy some personal vendettas.

In fact, with the changes made to staff, to departments and the termination of the shared services agreement, and the skyrocketing legal and consulting costs approved by The Block and this administration, operating costs are already escalating. Your taxes will be raised significantly to pay for their vile acts.

It is a devastating blow to the hardworking staff in Collus-PowerStream. It will be devastating and extremely costly to residents once the deal is finalized. This is the lowest moment in our town’s history. It goes way beyond merely being unethical and immoral: it has the stench of corruption about it.

Continue reading “Alectra says no: The Block screwed us again”

The Block are privatizing our public assets

sneakySo Brian and his Block minions want to sell our airport. Our publicly-owned asset. And they’re doing it without even the pretence of the courtesy to tell us why. No public input, no public engagement, no open discussion over it. In the flaccid Connection story, it notes,

In November, 2016, deputy mayor Brian Saunderson asked Clearview Township Deputy Mayor Barry Burton if his municipality was interested in taking over operation of the airport.

As usual, the slavish local media drool over their buddy Brian, but cleverly neglect to point out that Saunderson is neither the spokesperson for the town (and has no authority to make such a request), nor does he even sit on the airport board. Any such request should be made officially by the town to Clearview Council, as a group. And yet the paper has no critical comment about how sneaky and underhanded this process has been. Ah well, local media gave up its credibility years ago.

Now, I know that egregious secrecy on The Block’s part doesn’t surprise my readers by now. In almost three years of their term, The Block have never once publicly divulged the reason for any of their destructive rampages through our community. They – who promised us openness and transparency during the election campaign – have rightfully earned the nickname The Most Secretive Council Ever. And several less printable but equally deserved nicknames, of course. But they just love secrecy and conniving in back rooms. They’re addicted to it, a habit they can’t break.

The Block have not told us why they want to sell our public utilities to a private, for-profit corporation out of Edmonton. They have never told us why they are in a libertarian frenzy to privatize our public assets and utilities without public input. They didn’t tell us why they created a new IT department in town hall, hired three new staffers and are spending two-three times the cost to operate it than we used to pay for in the shared services agreement. They didn’t tell us why they illegally fired the water utility board, or the electrical utility board and replaced them with their own secretly-chosen patsies (or put themselves on the board, instead). They didn’t tell us why they separated the water utility from the effective, efficient, 150-year-old working partnership with the electrical utility (and now the water utility is in chaos). And they didn’t tell us why they threw up roadblocks to stop the much-needed hospital redevelopment.

So no one really expected them to start acting all open and transparent now, over the airport. They are, after all, The Block. They live up to their name at every meeting.
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Utter contempt at council

Utter contempt for residents and taxpayersUtter contempt. That’s what The Block showed for process at council, on Monday night. And for ethics. And for you, the residents. Utter contempt.

But when they want to give benefits to their friends or themselves, boy do they rise to the occasion. Which of course they did, Monday. Anything for a buddy, no matter what negative effect it has on residents. No matter how it will exacerbate ill will in the community, or create bad feelings towards town hall. No matter what it will do to your insurance rates. As long as their friend gets his, who cares?

As I predicted last post, had proper policy and procedure been followed, what should have been a dead issue was returned to the council table by Councillor Jeffrey – she of the unlimited expense account and adipose sense of entitlement. If she or any of the Block had even the slightest regard for procedure and the standing committee system, the Fire Marque report would have died there. Should have died there. But The Block have so far failed to show any respect for anything that gets in their way, so of course she wouldn’t do as as a more ethical councillor would. Democracy be damned.

I told you so.

Besides, the salesman for Fire Marque is the former mayor: a close buddy to all of The Block. Doesn’t matter to The Block if the contract is bad for the 20,000-plus homeowners and renters here. Screw you is The Block’s attitude towards residents. If it’s good for their friends or their in-laws, it gets passed.

Doesn’t matter to The Block if the very idea of charging people for emergency response to accidents was rejected unanimously last term as an unethical practice. Doesn’t matter to The Block if you already pay for fire services through your taxes and the contract is unethical double dipping. Doesn’t even matter it if violates the province’s Fire Protection and Prevention Act. It benefits their buddy, so it gets passed.

And it doesn’t matter if it’s a sole source contract and their leader, Brian Saunderson, promised there would be no sole source contracts this term. “No exceptions,” he said. By my calculations, The Block have handed out more sole-sourced contracts than all of the previous councils for the past 25 years COMBINED. The word hypocrisy doesn’t even begin to cover it.

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The test of integrity

Got insurance?I’ve been complaining all this term that Collingwood’s standing committee system is broken. It is redundant, ineffective and expensive. It continues in use only because it was the brainchild of the interim CAO who The Block worship.

But it is about to come under a test: one that will determine the integrity and ethics of both the system and The Block.

On July 10, the Corporate and Community Services Standing Committee received a report on the services of Fire Marque, an insurance collection agency. The report was requested by Councillor Jeffrey, close friends (as are all of The Block) with one of the company’s salesmen: the former mayor.

What Fire Marque does is to bill insurance companies for the cost of fire department responses to emergencies – costs already paid for by your taxes. As explained on Elliott Insurance:

Fire Marque is basically a collection agency. They’ve enticed the municipalities to sign up with them to collect fire department coverages from the insurance companies’ policies. So after an individual has a fire, the fire department will send off information to Fire Marque about the situation and what it cost the fire department. Fire Marque will then contact the person who had the fire and ask who their insurance company is. Then they basically bill the insurance company for the fire department charges, up to the limit that is allowed under the [homeowners insurance] policy.

Fire Marque keeps 30%, and the rest goes to the municipality, essentially double-dipping. The homeowner or accident victim then faces a potential increase in his or her insurance policies as a result. So the homeowners get hit twice: through taxes and again through higher insurance rates. No, the municipality won’t lower your taxes because they double-dip. You’re still on the hook. Again from Elliott Insurance:

On the negative side, as insurance companies, our premiums are driven by our claims costs. So, if we are now paying for fire department charges that we were not paying for before, our claims are going to go up, and we will have to raise premiums to cover the extra costs. When you look at it from a community wide basis, financially it would be much better for the municipalities to just add a few dollars to our taxes because the same people who pay property taxes pay insurance.

Knowing it could raise insurance rates, homeowners may be reluctant to report a fire until too late.  They may try to put it out themselves rather than risk the rate hike. The very same effect happens with car accidents and home problems already. The new contract could end up putting more people’s lives and homes at risk because they hesitate to call for a service they know they will have to pay for.

Setting aside the ethics of this practice (read the full piece on the linked site and decide for yourself), the double-dipping, the harm to the taxpayer and whether the town should encourage ambulance-chasing tactics, let’s look at the standing committee system again.
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EPCOR’s rate hikes create unrest

Corporate takeoverIt seems EPCOR isn’t the most beloved utility service out there, despite the glowing comments the interim CAO made to staff recently. I was given a recording of his hour-long talk (aka sales pitch) for EPCOR and I can only say I hope no one listening fell for it (I’ll review his talk in another post).

Despite his stumbling blandishments, EPCOR’s management style isn’t all that popular. And if you do some searching for unflattering news stories about the corporation, you can find the following online:

Global News had this one on Feb. 2, 2017: Tabor took back their water from EPCOR after a 68% increase in water rates:

Taber Town Council has decided to end its 20-year utilities contract with EPCOR just nine years into the agreement.
EPCOR was under contract to provide Taber with its water and sewage services.
The move to end the working relationship comes after the company proposed to increase utility rates by 68 per cent. All 10 EPCOR employees will now work for the Town of Taber to ease the transition.

Sixty eight per cent increase in water rates in one year! There’s a customer-friendly business model for you. I have no doubt we can expect that sort of increase here once The Block privatizes our water to EPCOR. And yes, it will be privatization, not simply management and a disaster for the town.

Closer to home, Adjala-Tosorontio is also considering outside management for its water and wastewater services. According to a story on Simcoe.Com, dated Feb. 3, 2017,

Two companies, EPCOR and Clearford Water Systems, have submitted bids through a request for proposals (RFP) process to design, build, finance, operate and maintain the system.
In one scenario, where no developer’s contributions are assumed, the wastewater user rate would cost about $2,800 a year if the project was financed by Clearford, or $3,350 a year if it were financed by EPCOR. The figures in the financial analysis were presented in 2019 dollars, which is assumed to be Year 1 of operation for the system. Council said the current rate is a flat charge of $1,313.

A little calculation reveals that under EPCOR’s management, residents’ water rates would go up annually by $2,037! That’s a 155% increase in a single year!

These are just two recent Canadian scenarios, but imagine how YOU, dear reader, will react when The Block sells our water services to EPCOR and YOUR bill jumps by 68% Or worse, 155%! Or more!

And you don’t think it will happen here? Well, read on…

Continue reading “EPCOR’s rate hikes create unrest”

Monetizing our public assets

ConsequencesIn the town’s disingenuous press release (really just a sales pitch for EPOCR) about its obsessive drive to privatize our utility services, it has this paragraph:

The Town’s RFP process solicited proposals from a wide range of potentially interested parties that could maximize the value of the Town’s remaining investment in Collingwood PowerStream Utility Services Corp. Given the terms of the existing Shareholder’s Agreement with PowerStream entered into by the previous Council, the Town has very limited options regarding how it may monetize its remaining 50% investment in the local electricity distribution company.

Monetize a public asset? Since when was that the policy? It wasn’t even raised during the election; it’s something The Block cooked up in one of their secret meetings. The very notion of “monetizing” a public asset is some American Ayn-Rand-libertarian wet dream, a wacky laissez-faire approach to enrich corporate interests that has nothing to do with standard business or professional practices of any Canadian municipality I know of.

Privatization of public assets was big in the USA, with poorly-run and inefficient municipalities thinking they could buy their way out of debt by selling everything they could. The result has not solved anything, but instead created an Orwellian nightmare where the residents are in thrall to profiteering private corporations that control their services, utilities, recreation and police while being told they are freed from the responsibility to run them.

(Let’s see… what poorly run, inefficient Canadian municipality with a myopic council comes to mind? Ah, I see…)

But what does monetize really mean? It sounds like something that makes a profit, an investment that gives us increasing dividends – but that isn’t true. It simply means selling what we own. You can’t hide that behind another word. We will be selling our water and wastewater services. And not even to the highest bidder: it will be sold to the already-anointed one. And once sold, it’s gone for good. And if we wanted dividends, The Block would have stayed with PowerStream rather than engage in its two-year witch hunt that killed the annual dividend from the utility.

(Just think of the public outcry that arose over privatizing Hydro One).

And yes, the town had “very limited options” because it’s a partnership. Clearly the author of that dreck doesn’t understand what a partnership means. You know: working together towards common goals, that sort of thing.

Fifty percent of the utility was sold to PowerStream. The goal of that sale was stated in public: to enhance customer service, create better efficiencies in billing and service but to maintain control over the service and rates. Selling more would meaning losing that control. No one who was interested in partnering submitted a bit for less than 50%. So of course you have “limited options.” That isn’t a bad thing: it’s GOOD because selling those controls is incredibly selfish, shortsighted and stupid.

But that’s The Block for you.
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Will the Block’s hypocrisy never cease?

HypocrisyLast term, when they were raising their pitchforks to storm the bureaucratic castle, the members of today’s Collingwood Council – those we disparagingly refer to as The Block – were loudly castigating the former council for having once done a sole-source deal with the company that was the only Canadian supplier of a product in the whole country. Some said we should have gone further afield, to American sources.

We were evil, they told their cadre of supporters, for not going to tender, or other process like an RFP. The Block’s leader and now Deputy Mayor, Brian Saunderson pledged his word in print to the public that, if he was elected, he would…

Change the purchasing policy to ensure there can be no sole sourcing of any contract for goods or services over $25,000, no exceptions.

He promised everyone he would do it. NO EXCEPTIONS, he said. Just elect me and watch me fix things. Two years later… and we’re still waiting for him to keep his word.

Meanwhile, the very first contract The Block approved, February 2015, was a sole-source contract for taxi services to Councillor Fryer’s brother-in-law. And ever since then, it’s been one sole-sourced contract after another, handed out by this council like party favours.

Apparently the words “no exception” mean the rules can be changed when it suits The Block’s purposes. But they don’t call these “sole sourced” any more. To avoid the public shaming that might follow, they call them “non-standard” purchases. How devious.

Almost every consultant (there’s only one exception that I know of) the Town has hired these past two years to produce the Block’s self-serving (and frequently erroneous) reports has been sole-sourced. The $700-an-hour lawyer overseeing the sale of our utility (and the inevitable privatization of our water utility) was sole-sourced. The people doing the IT assessment for the town were sole-sourced.

On the agenda for Monday, January 30 are no less than THREE more sole-sourced items. One is a truck ( $172,175.00 plus HST). One is for a new membrane for the water treatment plant ($130,576.00 plus HST). The third is for two buses ($846,075.74 plus taxes). More than $1.14 million in sole-sourced purchases in a single evening.
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Collingwood Council’s missed initiatives

IneptitudeThe word initiative derives from the Latin word initiare “to begin.” Since 1600, it has meant “introduce to some practice or system,” “begin, set going.” While any sort of action or engagement, positive or negative, can be classified as an initiative, generally one refers only to positive enterprises when describing political or social initiatives.

I know, I know: you immediately want to interrupt and say, “but Ian, The Block don’t do anything positive, and you cannot talk about a council’s initiatives when none have occurred.” I agree, but bear with me.

It’s true that, when measuring the positive actions begun for the benefit of anyone but themselves, Collingwood council comes up woefully short: mene, mene, tekel upharsin so to speak. There simply have been none and likely won’t be any this term. This council is better described with one or more of the 44 antonyms for initiative: lethargy, indifference, indolence, apathy, diffidence, staleness, dreariness, lassitude, insipidness… they have no interest in your or my good, just their own.*

A short while ago, I wrote Council’s report card: Year 2, part 1, a post humorously (but truthfully) describing council’s sorry list of “accomplishments” for the first half of its term (forbidding you from throwing birdseed on your driveway is their main intellectual effort). Aside from my sarcastic poke at their rampant ineptitude, as you, dear reader know, there were no real accomplishments.

In that previous post I promised to present you with a list of “the Blockheads’ failures and debacles, their endless efforts to destroy people, institutions, and relationships, their gobsmacking waste of tax dollars to pursue petty vendettas and personal agendas, their arrogant self-interests, their conniving, their secrecy, their blatant dishonesty and their egregious ineptness and all the rest.” And I started to. The list was long. So very long.

To be frank, after I began that post, I found myself unwilling continue. There were simply too many dreary, petty items, too many malicious actions, too much skullduggery and self-interest to expose again. I became depressed in the process of categorizing and explaining all the malevolence and evil. All that self-serving, nest-feathering, the witch hunts and vendettas … it could drive one to drink.
Dilbert, of course...
While I don’t mind writing another sententious “Malleus Politici” (and the Muse knows they deserve it) this became an extended, overly long and increasingly bitter rant even for someone given to near-hypergraphia. After some contemplation, I decided to take a different tack. I thought what I should do is to list some of the initiatives taken by other municipalities and compare those with what Collingwood has or has not done in that vein. See what positive approaches others have taken in dealing with the problems, issues and challenges in their municipality and measure ours against that.

Alas, we again fall woefully short. But if you have been reading this blog, you already know that. Still, the exercise is educational. The list as follows is neither complete nor in any order aside from what came to mind at the moment of writing.

Continue reading “Collingwood Council’s missed initiatives”

Council is privatizing our utilities

Water costs
Collingwood council and its administration are planning to privatize both our water and electricity utilities. All, of course, without consulting you, the public. Some members of council have even stated – with a straight face, mind you – they would ask for your input at a later date. A date long after it’s too late for public input to matter, of course.

They have already engaged in negotiations with outside companies to take over our utilities, all the while pretending they were just “kicking the tires.” They appointed their lawyer to oversee the sale. Consultants made reports painting the existing situation with faux negativity, from early 2015.

In 2012, the former council determined (after considerable public discussion and public consultation) to sell only 50% of its share in the electrical utility, not 100%, and not water, because that would mean a loss of control over services and rates, loss of accountability and openness, plus additional liabilities. This council is determined to give away those controls, reduce accountability and transparency. It will cost taxpayer millions. And they’re doing it all in secrecy.

“I will assure you, no decisions have been made, we are just exploring our options with any interested parties,” Councillor Madigan said last July – facetiously I assume, because by that time, more than 18 months of in camera discussions had been held. Surely he was awake through at least one of them.

Council has acted in bad faith and conned the public about this ever since it took office. No one expects them to be honest or open about it now. Their plan was made evident in 2015 when The Block fired the existing water utility board (a group of talented professionals with considerable experience in water) in violation of the town’s procedural bylaw, and replaced them with five members of their own group – none of whom have any experience in water or wastewater (and none of whom have any talent). That signalled their intentions.

A recent request for proposals (RFPs) for the sale of the town’s share of the electrical utility was sent to utility corps – including, people in the industry lead me to believe, EPCOR, in Alberta. These RFPs belie that pretense that this is just “kicking the tires.” It’s always been a full-blown conspiracy to privatize our utilities. You don’t send out RFPs to corporations just to see if they’re interested. You do it because you intend to sell. Once started, the process is irrevocable. And inevitably expensive.*

But electricity is only part of the plan. All along it’s been a bigger picture: to sell both electricity and water/wastewater services. And let the taxpayer pay for the fallout. As Food and Water Watch documented (in the USA):

Investor owned utilities typically charge 59 percent more for water service than local government utilities. Food & Water Watch compiled the water rates of the 500 largest community water systems in the country and found that private, for-profit companies charged households an average of $501 a year for 60,000 gallons of water — $185 more than what local governments charged for the same amount of water. Investor owned utilities typically charge 63 percent more for sewer service than local government utilities. Food & Water Watch compiled sewer rates survey data from dozens of states and found that private ownership increased sewer bills by 7 percent in West Virginia to 154 percent in Texas.

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Collingwood’s own Gong Show, part 1

The Gong ShowHas there ever been a more inept, ineffective group at the council table in Collingwood? Certainly not in the 26 years I’ve been here. Not in the dozen years I covered it for the media, not in the 11 years I served on council have I seen anything so comical.

Rogers TV really should put a laugh track on their broadcasts of council meetings. They could call it the Gong Show – had that name not already been taken by a more serious TV show.

But until then, you should watch the December 12, 2016 meeting. You’ll roar, you’ll chuckle, you’ll guffaw over the zany antics of our madcap councillors as they flail about trying to understand what they’re doing. It’s funnier than a Marx brothers’ skit. And it will take more than just this one post for me to cover this slapstick madness. So here’s part one…

Start at 53:14 into the show (I’ll deal with the pointless waste of tax dollars on a peer report about the hospital that says nothing at another time). This is about a letter on the consent agenda (A8) from Collus PowerStream about the final closure of the IT services provided to the town. It says:

We are hoping that we can agree to a very early discontinuation date. We understand, the Town has created specific IT job descriptions with the intention of recruiting for those positions in the very near future. In addition with your recent acquisition of an outside IT consulting firm we believe it is time to operate independently.

At 53:28 Deputy Mayor Saunderson reads the motion, saying, “Moved by myself…” (here’s your first big chuckle of the night: none of the Blockheads know that it should be “moved by me…“! Yuck, yuck, yuck… I guess they don’t teach English in law school…) and then says the town will utilize (why use the solid one-syllable “use” when three bloated syllables will do?) the IT services provided by Collus PowerStream “up to June 30, 2017… or until mutually agreed upon earlier.”

Yep: lotsa laughs already. The Blockheads gutted the shared services agreement and their interfering this term will cost taxpayers at least $1 million more a year starting in 2017. But now they’re in panic mode because they didn’t plan for this.

The agreement actually ended some time ago (end of 2014, I believe), but on the promise of an updated agreement coming, it was extended to January, 2017. So Collus-PowerStream has no obligation to provide ANY services (including billing for water) in 2017. And last Friday PowerStream put in a bid for the town’s share of the utility with a deadline of January 6. After that, there will be no Collus-PowerStream left, just PowerStream. With no obligation to the town whatsoever.

Not to mention that this council and administration have connived behind closed doors to sell our share of our utility without any public input. The administration sent out RFPs trying to find a buyer (ignoring PowerStream’s first right of refusal in the contract…). Hardly conducive for continued relations.

The town already sole-sourced the IT services this fall to a Barrie company (and again without public input). So who do they think is going to going to do the work to complete the transition? And after two years of harassment, bullying and a $500,000 morale-destroying witch hunt cooked up by The Blockheads, everyone at Collus wants to get free of any relationship with the town as soon as possible. January is late enough to be in this viper’s nest.

But The Blockheads press on, oblivious.

Continue reading “Collingwood’s own Gong Show, part 1”

Those pesky costs The Block forgot to mention

Hidden costsWho sends out your water bills? Collus-PowerStream. It’s all part of the shared services agreement. Yes, that simple little agreement that for 15 productive, cooperative years linked our water and electrical utilities with mutual resources. That same agreement The Block dismantled and handed over to the interim CAO two years ago to rewrite and update. A 30-minute job that still hasn’t been completed. And never will be.

Who takes the data from the meters, calculates the charges, prints and folds the bills, inserts them into envelopes and puts them through the postage meter? Collus-PowerStream.

Who handles the automatic payments, the credit card and debit card payments, cashes the cheques and takes payment in person? Collus-PowerStream.

Who applies the payment it to your account and calculates any credit or debit? Collus-PowerStream.

Who answers the customer calls, explains the bills, makes changes of address or ownership to bills, opens new accounts, closes inactive accounts? Collus-PowerStream.

Who chases delinquent accounts and who works with customers in difficult situations? Collus-PowerStream.

Who banks the money and pays the town their share? Collus-PowerStream.

Our share of the electrical utility is about to be sold – YOUR utility – even though you never got even one chance to voice any say in the matter. It was all done in secret, connived behind closed doors with lawyers and consultants without any public discussion. 

Who pays for the cost of billing and mailing once the deal is closed? YOU will. Oh dear, did the administration neglect to warn you about this?

Continue reading “Those pesky costs The Block forgot to mention”

322 reasons why we’re better off with PowerStream

$322. More. Every year.

$322. That’s how much MORE the average consumer household using 750 kW/month pays a year when connected to Hydro One, compared to the same household connected to Collus PowerStream. That means YOU will pay that much more, thanks to Collingwood Council. The Block, in particular.

And it could be higher, if you have, say, electrical heat, air conditioning, electrical stove or dryer, or a family. A lot higher.*

This council has been in secret negotiations to sell our utility to Hydro One, knowing that your bills will skyrocket. Not only will it mean higher utility bills, but you have no input into the fate of the utility YOU own. Input is not being allowed by the Most Secretive Council Ever.

In fact, they have only ever discussed our utility and selling it behind closed doors this term. Dozens of times. Until last week, of course, when they publicly announced their plan to sell it. Anyone else see this as corruption and breach of public trust?

Last term, when half of our ownership in Collus was sold to PowerStream, it was all done in public, with public input. How quickly things changed under The Block.

If you’re a senior or otherwise living on a fixed income or with typically low wages, you’ll need to come up with at least $26.80 a month more, or you’ll have to cut it from somewhere else. Like your food. Medicine. Clothes. Or heating in winter.

Plus don’t forget to add in the entirely unnecessary but burdensome tax increases this council has already put through TWICE this term. All part of The Block’s war on seniors.

Continue reading “322 reasons why we’re better off with PowerStream”

The CAO’s expenses

Expense accountsEarlier this year, I filed a Freedom of Information (FOI) Act request to see the expense records of Collingwood’s Interim CAO for 2015 and 2016 to the end of March. You can read these records by clicking on the links above.

Let me start by saying a few things: first, the interim CAO is paid $225,000 a year – roughly $50,000-$75,000 more than his peers in similar and local municipalities – PLUS, as I understand it, he gets a car allowance paid by taxpayers. This council has twice extended his contract, after secretive backroom discussion among themselves.

Second, the town pays mileage of $0.55/km based on the cost of operating a vehicle: its wear and tear, not simply fuel costs. So when someone claims the full $0.55/km for travel using a vehicle already paid for by the taxpayers through a car allowance, is that double-dipping?

I question both the reason for some of these claims, and the ethics of others. I also question why our council refuses to assume its legislated responsibility to act in an oversight role.*

Unfortunately, most of the entries in these documents are only dry monetary facts, no explanations as to why the interim CAO – who rarely leaves his corner office when in town – has to drive to Hamilton, Toronto, Waterloo or Burlington for something that might have been more efficiently and economically handled by a phone call or email. They were not trips for conferences or workshops. So what were they for?

Who or what is in Burlington that needs the top town official to visit personally and spend a day away from the office? In Hamilton? Toronto? Waterloo? Did any of our councillors go with him (It has been suggested that at least on one occasion, one did… but if so, why? And why was it not made public?)

Effective delegation is a skill top leaders have and must have to be effective in their role. Top leaders don’t spend days driving themselves to meetings a long way out of town instead of dealing with the day-to-day activities they were hired to manage. Is this the best use of time for the top executive? What happens to the rest of staff or to town business on days when he is driving to Burlington or Waterloo?

Why are these meetings more important than attending to   the business of the municipality in. town hall?  Why can’t he delegate these tasks? What issue could not have been equally handled by a subordinate? Or is there no trust in the staff’s abilities or professional ethics?

Continue reading “The CAO’s expenses”

Fixing the shared services agreement

Way too long!First, some history: for 15 years, Collus – now Collus/Powerstream – had a beneficial, mutually-agreed-on and successful agreement with the town to provide services back to the town at reasonable rates. These were things the town did not or could not provide itself for reasons of cost, staffing, expertise, equipment or interest. It was mutually beneficial to have Collus provide them.

The list of potential services included:

Reconnect & Collection, Meter Reading, Billing & Collecting, Customer Service, Information Technology Management, Data Tracking, Accounting, Engineering, Planning & Necessary Maintenance, Contracting with Developers, Customers & Others, Subcontracting Services, After Hours Response, Normal Hours Response, Emergency Preparedness, Provision of Supervisory Services, HR, Policy Development, Regulatory Assistance, Reporting and Capital Construction Activities.

The town, of course, had to request most of the services, and if they weren’t asked for, they weren’t provided, so the town wasn’t billed for them. What was asked for and provided was billed quarterly. These figures appeared in publicly accessible financial updates and budgets presented to council. Nothing secret here.

True, not all services on that list were provided all the time. That’s because the town never asked for that service. And it wasn’t billed for what it didn’t receive. Got that? No provision = no billing.

The agreement was supposed to be restructured in 2012 when Powerstream took over the 50% share of Collus. But the person responsible for doing so didn’t accomplish it in time and left. But Collus/Powerstream continued in good faith to provide services, billing the town only for what it did.

In fact, Collus employees have always gone well above and beyond what the service agreement stipulated. After all, the employees of Collus are also residents who love and respect their home town and want it to be the best it can be – a level of dedication one doesn’t expect from interim employees.

In July, 2014, the former council called for a new agreement to bring the contract up to date and see if there were any services to add or delete. The interim CAO was tasked with the job of having the agreement examined and recommendations made for it to be updated. Should be a simple task, right?

Instead, it resulted in the now-infamous report by True North and Beacon 2020 that condemned the agreement and Collus, publicly presented to the new council in December, 2014.

Council rightfully rejected the report and asked the consultants to fix it and bring it back with the facts straight. But that’s not what happened. I wrote about this botched report back in February, 2015.

Continue reading “Fixing the shared services agreement”

The $1.2 Million Bird-Flip

Alfred E NeumanOnly 16 months into this term and I’m already worn out from saying “I told you so.” I warned you it would get worse just a few weeks ago. And look: IT DID.

But you’re not really surprised, are you? The whole thing was choreographed by the Bobblehead Block Five through months of secret meetings and emails without any public input. Secrecy, no openness, no accountability – the hallmarks of this term. And it will get worse. Much worse.

I’m going to be saying “I told you so” a lot more through the train wreck of this term. Get used to it.

$1.2 million is the approximate amount Collingwood will have paid its interim CAO by the end of this council term. That’s at $225,000 a year ($50-$100,000 more than what other local CAOs make) plus car, and expenses. And it doesn’t include the stratospheric costs for lawyers (at $900 an hour) and buddy-consultants that have been rung up in the past year. Hundreds of thousands of dollars.

That’s your money. And it’s been used to promote the private agendas and personal vendettas of the Block Five. It could have been used to keep taxes low. It could have been used to pay down the debt. Remember the debt that this group screamed during the election was so out of control that it could only be solved by electing them? Guess what… their solution to fiscal management is spend, spend, spend.

The Block Five flipped the bird at Collingwood taxpayers.

Section 224 of the Municipal Act says council has an OBLIGATION to:

(a) to represent the public and to consider the well-being and interests of the municipality;
(b) to develop and evaluate the policies and programs of the municipality;
(c) to determine which services the municipality provides;
(d) to ensure that administrative policies, practices and procedures and controllership policies, practices and procedures are in place to implement the decisions of council;
(d.1) to ensure the accountability and transparency of the operations of the municipality, including the activities of the senior management of the municipality;
(e) to maintain the financial integrity of the municipality

Council flipped the bird at the province, too. Openness and transparency only get in the way of doing whatever you want. Why obey the Municipal Act? Why practice financial integrity? Spend, spend, spend.

Continue reading “The $1.2 Million Bird-Flip”