Headline news this week: Canada Post moves to end home delivery.
End home delivery? For me, both as a writer, a lay historian, and growing up in an era where letters were important for communication, business, family and for art, that’s just crazy. I mean really, seriously, way-more-insane-than-the-OLG crazy. But, in an age of declining letter writing – where the tyranny of the Twitterverse is reducing our literary skills to hashtags and cryptic abbreviations- it may be inevitable.*
Charlie Gillis wrote in MacLean’s wrote about the accelerating slide to digital communication back in March, outlining both the challenges the postal service faces and some options for its future:
Robert Campbell, the author of a 2002 book on fixing postal services, led the review panel that recommended against the privatization of Canada Post. He says he suggested the reprieve, not as a permanent state of affairs, but as a temporary measure allowing the postal service to restructure to a new world of competition. “You’ve got what is basically a smokestack industry here that’s trying to modernize,” says Campbell, currently the president of Mount Allison University in Sackville, N.B. “It has huge legacy costs.”
Chief among its burdens: a $4-billion pension liability owed to current and retired employees that could hobble it in the face of leaner, private-sector competitors. Ottawa owes Canada Post the time—and possibly the financial assistance—to deal with that overhead before opening the field to its rivals, Campbell argues.
Well, Canada Post has shaken the tree of its own accord, sans the intervention of Ottawa (which, given the current government and its inability to deal with the scandals in the Senate or the PMO, might be just as well).
And on top of that seismic shift, CP will dramatically increase the cost of postage. So were they thinking, we’re already losing money: let’s find another way to discourage users!
(Okay, to be fair, CP should have raised the price quite some time ago. This history of annual one-two cent increases was never a good business model given Canada’s large distances and small populations. And given the value of the penny even when it was in circulation, a jump of five cents would hardly have mattered. But until 2011, CP was making money, so maybe it never occurred to them to squirrel away a little extra for the lean years.)
But what is happening to letter writing?
When I browse my book shelves I see collections of letters to and from some of the greats of history: Darwin, Einstein, Dickens, Wilde. I don’t imagine there will be many future books of great emails, great Facebook posts, or great tweets. Writing a letter takes thought, takes care, is an emotional and personal investment. Writing on social media is generally instant, immediate, thoughtless; a reflex, a reaction, not a considered act.
Blogs, of course, may sometimes be considered the exception – although counter-argument might be made that many blogs are just lengthier versions of the tweet, and others are simply a platform for a more vituperative – but similarly reactive – anger than a FB post. But even a blog does not involve the same sort of contemplative act that handwriting entails, simply because the technology allows us to revise and rewrite in a way that the handwritten word does not.
(Handwriting’s demise is really another topic, which I started on about months ago and now have to resuscitate that draft post to include this week’s news. On a personal note: although I blog and enjoy digital media, I also keep handwritten notebooks. Sadly, I too share the guilt in the decline of letter writing.)
Continue reading “Canada Post writes its own obituary”