07/3/13

The Decline in Media Credibility and Profitability


Pew Study image 1Last August the Pew research Center released the results of its latest study on how much the American public trusts the media. This has been part of an ongoing study since at least 2002, and ever since the first report, the amount of trust in media has fallen. This has been a hot topic of discussion online ever since, and the source of much hand-wringing at each new release.

Perhaps the mounting number of scandals in journalism has soured an audience accustomed to believing the media is honorable, trustworthy and upright. Perhaps it’s the growing politicization of (some) media that polarizes rather than informs public opinion. I don’t know.

Admittedly the study is based on American media, and the scandals have been mostly American made. I have not found a comparable study on Canadian media, but there are clues one can follow, and similar polls that tell us much.

Media typesThe Pew study asked respondents to rate various types of media for credibility. Local TV news rated highest, but other types of local media don’t seem to have been rated.

Not surprisingly, the uber-right-wing Fox News continues to lose trust among the American public. And I would suspect that similarly the uber-right Sun/QMI networks in Canada would fare the same. But if that’s so, then media that depend heavily on, say, QMI, as a source of material, the decline of trust in QMI must surely reflect on the subscribing media as well.

Why are these American media losing credibility faster than other sources? Probably because they are so blatantly, overtly ideological and people tire of the relentless mudslinging, attacks, innuendo and lies. These media cry wolf far too often.

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06/1/13

But is it news?


Rob FordToronto Mayor Rob Ford seems to get more than his fair share of headlines these days, most of them negative. The stories that follow are full of allegation, innuendo and “unnamed sources.” Gripping tabloid stuff. Real time soap opera. But is it news?

Most of these stories seem based on a simplistic media prejudgment of the man. Ford: bad. Stories that belittle, humiliate, denigrate and ultimately crucify Ford: good.

And in this heated, increasingly toxic environment, allegations, gossip and rumour get given the same status as fact and build on themselves. Everything is sensationalized to such an extreme that it becomes impossible for the audience to pry even shreds of truth from the media frenzy. It’s like trying to apple bob in a piranha pool.

This, of course, one expects of Fox News, QMI and Sun News. The latter two Canadian media groups waffle between defending Ford (usually for no other reason than he is a Conservative) and wallowing in the mud with the likes of The Star, Globe and the NatPost. After all, tabloid-style headlines sell papers, and they don’t want to miss out on the public appetite for scandal, real or imagined. Dollars are at stake.

And, of course, some of these media outlets have political agendas and allegiances with other political parties. Reporters may also have personal or social allegiances they try to shove below the radar while they write their latest exposé, based on anonymous sources.

Even the once-credible CBC has gotten into the act, barely able to contain its delight while it roasts Ford over yet another allegation, all the while justifying its lack of actual fact by uttering stock phrases about not having seen the video, or the allegations being unproven. As if that makes a difference to the listener. It’s just the old nudge-nudge-wink-wink and no one is fooled.

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10/6/12

Why does anyone need PR?


Flavius AetiusFlavius Aetius. Only a handful of scholars know who he was. You can look him up on Google, but 1,500-plus years later, not many people will find him memorable, nor will they care.

On the other hand, I’ll bet everyone reading this post knows who Attila the Hun was. Or at least you recognize the name, even if you aren’t really familiar with his history. It’s either an insult or praise to be called “right of Attila the Hun” these days, although Attila would not have understood the reference.

Attila’s reputation as a warlord still resonates, 1,500 years later. But his contemporary, Aetius, is mostly forgotten. Yet both men were very similar. In fact, they knew each other in their youth and were likely friends for a while.

Both were born on the “wrong” side of the Danube – barbarians in Roman eyes. While his father was a Roman solider “of Scythian extraction,” Aetius spent many formative years in the court of the Visigoths and then the Huns, a ‘hostage’ under Attila’s uncle, King Rugila. In exchange, the twelve-year-old Attila was sent as a child hostage to the Roman court of the western Roman emperor, Honorius.

Aetius learned firsthand how the Huns lived and fought. After he was released, he even led a large army of Huns during one of the numerous battles of succession between competitors for the position of emperor (in 425 CE). He became the military commander in Gaul and conducted many successful campaigns as general, trying to keep the empire intact, including one in 436 CE when he used an army of Huns to subdue the Burgundians. He was elected consul three times.

Meanwhile, Attila had risen to become the sole ruler of the disparate tribes of Huns, uniting them for the first time under one ruler, and was winning his reputation as the “scourge of God” through a series of violent campaigns against the eastern Roman empire, mostly in the poorly-defended Balkans. Although he terrorized a lot of inhabitants and razed many minor cities along the borders, Attila’s military actions were not as serious or as damaging to the eastern empire as he would have liked. He failed to take Constantinople, twice, although he did force the city to grant him tribute.

Attila’s successes were in great part due to the Western empire stripping the armies from the east to fight the Vandals, who had conquered the Roman colonies in Africa, taken Carthage, and were eyeing an attack through Sicily into the Italian peninsula. Without armies to oppose him, Attila was able to ravage the Balkans with little to stop his rampages. The Vandals, by the way, were not stopped for long, and sacked Rome in 455 CE (under their leader, Genseric, another name that has mostly fallen through the cracks of history into the obscurity below).

Both Aetius and Attila were accomplished rulers and military leaders with a string of successes during their lifetimes. And when they met on the battlefield, in 451 CE, it must have seemed to many as a clash of titans. In fact, the battle of the Catalaunian Plains is considered one the the pivotal battles in the late Roman Empire:

This is considered as one of the most important battles in the history of Europe and Christianity, since if Attila conquered Europe, he could destroy the Roman cultures and potentially annihilate Christianity…

In 450 CE, Attila decided to attack the Western Empire, taking a path through northeastern Gaul with his Huns and a motley collection of some less-than-enthusiastic vassals – Gepids, Ostrogoths, Rugians, Scirians, Heruls, Thuringians, Alans, and Burgundians. He was initially successful, and even more terrifying to the inhabitants than he had been in the east.

Aetius, meanwhile, was busy cobbling together an army from a variety of allies, including Franks, the Burgundians, Celts and Visigoths. They moved in front of the Huns at Orléans, and rather than fight, the Huns turned away. Aetius gave chase and caught Attila near Catalaunum (modern Châlons-en-Champagne).

So here we have the battle of the century. If Attila won, there would be nothing to stop him and his army from rampaging through the last bastions of the empire, right to the Atlantic Ocean, and into the heart of the peninsula to sack Rome itself. If he lost, Attila’s reputation as the feared and powerful leader of the unstoppable barbarian horde would be forever damaged; he would be forced to retreat in disgrace.

And guess who won? Aetius. The Huns were driven back across the Danube, and, with his reputation as “invincible” in tatters, Attila’s alliance broke apart (the Ostrogoths even went over to Rome). Attila returned, and raided northern Italy for a year or so, razing some towns, causing damage but not having any real strategic success. The eastern Roman emperor meanwhile decided enough was enough, and had sent his armies into the field to defeat the Huns Attila had left behind.

Attila retired from Italy in 452, intending to turn against Constantinople one more time. But he died in 453 CE. After his death, the Hunnish empire fell apart at the hands of squabbling successors. They disappear from history shortly after Attila’s death.

Aetius, meanwhile, was criticized for allowing the Huns to escape, although he probably wanted to preserve his army to fight the bigger threat of the Vandals. His remaining army wasn’t large enough to crush Attila’s Huns in Northern Italy, and simply kept them from getting too far south. The “last of the Romans” was murdered by his emperor, Valentinian III, in 454 CE.

Aetius, say some scholars, saved the Roman world. Yet I’d bet dollars to doughnuts not even one in ten people know who he is today. Attila’s “brand” remains strong, and his mythology is still great. Why?

Leadership Skills of Attila the HunPublic relations. That’s why Attila’s name still survives. Attila has had better media coverage than Aetius. PR is all about maintaining and fortifying reputation.

And that’s the value of PR. There are books about Attila (including The Leadership Skills of Attila the Hun, which, according to at least this review,has some serious mistakes about Attila’s actual history: “He led his Huns to bring German and Slavic nations under control, defeat Rome and Constantinople, triumph over the lands of Asia, and then conquer Africa. Taking over the world is the ultimate challenge for just about any leader or manager, and barbaric Attila seems to have accomplished it with poise and grace.” Perhaps that just points to how well Attila’s brand was grown and expanded into mythology since he died.*)

Poor old Aetius. The man who defeated Attila and saved the empire – at least for a few more years – is a minor character in the annals of history, mostly forgotten and ignored. His name was never used to frighten children, nor is it ever used today in some political analogy. No one seems to have written books using his leadership skills as a model for modern management.

That’s what happens when you don’t have good PR to save your reputation.

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* That muddled history seems to be the reviewer’s, not the book author’s.