Every year, the Ontario Energy Board (OEB) publishes the scorecard of local distribution companies (LDCs). Across the province, more than 70 LDCs are ranked and rated according to performance, customer service, efficiency, progress and other measurable data for residents to see how their utility is doing. It’s a thing called openness and transparency.
As the OEB notes:
The scorecard includes traditional metrics for assessing a distributor’s services, such as frequency of power outages, financial performance and costs per customer. In addition, performance results for 2014 and onward will include a number of new metrics that directly reflect the customer experience, such as how well the distributor resolves a customer’s concern on the first contact, the accuracy of customers’ bills, public safety and more.
Our own LDC, Collus PowerStream, is one of those LDCs listed. You can see its excellent scorecard here. And we do damn well. You wonder why local media aren’t trumpeting our success story. Our utility staff deserve to be publicly praised for what they have accomplished. Kudos, too, to the former board for their guidance (fired by The Block for being competent and successful).
The Block don’t want you to see the scorecard, won’t raise it at council. That would be open and transparent; words that are anathema to The Block.
As I’ve written in the past, they and the town’s administration have worked aggressively to destroy the relationship with our utility and our municipal partner, PowerStream. This has been done solely to fulfill private agendas and satisfy personal vendettas. It has never been about the greater good of the community. And it will cost you a lot: your taxes are going up to cover the added expenses, and your hydro rates will go up if our utility gets sold to Hydro One. All thanks to a small group of ideologues (whom the OEB is investigating).
Little one-and-two-person consulting firms you never heard of before they showed up here, and outside lawyers who may have significant conflicts of interest, were hired to discredit our electrical utility and everyone involved in the share sale last term. Some of our best staff have been driven out by the relentless witch hunt.
Incomplete or incorrect information has been presented to the public suggesting the utility has not performed properly or that the shared services agreement was somehow incomplete or ineffective, or that the share sale was somehow corrupt. That information wasn’t forthcoming or was missing. All rubbish.
Any counterpoint or data provided to contradict this has been suppressed by town staff. Despite two years of expensive (approx. $350,000 of your tax dollars wasted, with more to be spent) investigations to find some wrongdoing, nothing has been found to justify these wild conspiracy theories. That hasn’t dampened The Block’s passion for witch hunts and hurting people.
But they couldn’t stop the truth from being presented by the OEB. Now you can read it, too, and realize just how much you have been conned.
Continue reading “Collus report debunks Block conspiracies”