The hype was huge and long. Diablo III was rumored, hinted at, promised, delayed, and even denied for years. Then it was embraced when it finally arrived after more than a decade’s hibernation since the success of Diablo II, released in 2000 (and 16 years since the original, released in 1996). Good technique for raking in the money: the anticipation meant huge sales initially.
The spammers love it, of course, because it provides a wonderful, accessible platform for scams through its live in-game chat system that allows them to post text ads promising in-game gold and experience points in exchange for real money. This sort of scam has plagued World of Warcraft for years. Electronic Arts has not learned much from a that lesson, it seems.
There are reports (see this article from Forbes magazine) that D3 has been hacked and scammers have stripped accounts of gold and items.It may be that EA’s battle.net is being hacked instead, which means all your accounts with it including WOW are vulnerable. If you read some of the game forums you can find these stories in abundance. Even if you use one of their authenticator dongles, you may still be hacked, as this story notes. The threat is not merely losing virtual items in a game account – but that it will let the hackers into your other services, like email accounts, or other online places where you may use the same name, email or password. Like PayPal, online banking or eBay.
EA has denied widespread hacking. Having had my WOW account hacked, I can testify to the stomach-wrenching sensation of logging on and finding all your gold gone, your stash empty and your character naked (except for some politically correct but underwear). There are unconfirmed reports of players being hacked even through they use EA’s authenticator.
I figure I report at least a dozen spammers every time I play the game. Which is, because of their ubiquitous presence, increasingly seldom. It doesn’t appear reporting abuses makes any difference. It’s hard to tell because spammers change their identity almost daily and their usernames are never the same, although the scam sites they tell you about remain the same.
This is Electronic Arts’ fault. You need a constant Internet connection to play the game, even when you’re playing solo. That means the spammers and scammers are there with you, sending message after message after message – often five or six of the same multi-line crap – through the general chat network. No, it doesn’t affect your game, just your perception, as your attention is continually drawn to the part of the screen where their messages appear.
Had EA set up the system so that solo play was local, not linked to the Net, spammers would not be such a huge problem. As it stands, you are deluged with their annoying ads during gameplay. These may not be harmful per se (until you fall for one and go to their phishing site), but they break the immersion, and draw your attention from the game to the bright blue letters of their message on your screen.
Back up a bit. For those of you not familiar with the Diablo franchise, it’s a role playing fantasy game (RPG) with an overhead, third-person orthogonal view. Everything you do – move, fight, trade, repair, talk – you do with the mouse. It’s a clickfest. A typical session is one mouse click after another after another: click, click, click, click, click, click, click, click, click, click, click, click and then a whole lot more and faster in combat.
Suggestion: buy a good gaming mouse if you want to play D3. A Logitech gaming mouse can withstand the constant clicking. Your typical, cheap $20 mouse will break. Spend the $100-plus on a good mouse if you like this game.
Like the title suggests, Diablo is about demons, evil, devils, angels and their ilk, although not taken wholesale from Christian mythology. It’s more Hollywood than Biblical in its inspiration. The story line is thin, even simplistic, but sufficient to explain most of the action.
The bad guys are caricatures of evil, but it’s a game, not a novel or even a movie. The differences between D2 and D3 are more in the polish, but nothing that can justify a decade’s effort. The scenery is pretty, gritty and gloomy in turn – all good eye candy, if a bit stereotypical and cliched. Particle physics are good; monsters lose limbs in gory splats, and explode satisfyingly.
Diablo was an original concept in the 90s, and, although cloned by many other games, it was still great fun in 2000. In 2012, D3 doesn’t offer much more or newer than its competitors (like Dragon Age). In fact, following a move seen in WOW, D3 is simplified (dumbed down if you’re a hardcore gamer) from its previous versions: skimpier skill trees, fewer character classes (no more paladins…), fewer combat options. However, this allows players to concentrate more on gameplay and less on micromanaging their characters.
Buy a good gaming mouse if you want to play D3. A Logitech gaming mouse can withstand the constant clicking. Your typical, cheap $20 mouse will break.
It’s not a very deep or challenging game, but rather an entertaining time waster. It’s more beautiful than solitaire and it’s more fulfilling to kill monsters than drop a jack on a queen. But it’s not in the intellectual foreground like chess, go, or even the solitaire mah jong. It’s pretty heavily scripted and the paths you can take and means to fulfill a quest are limited and very linear. Some areas are large open zones you can explore; others are fixed paths you are forced to stay within. Each quest has to be done in order and completed the way the game dictates; it’s not an open-ended system with multiple quest-trees like Skyrim.
Replaying it with different characters, even different classes (wizard, barbarian, witch doctor, etc.) doesn’t change the game. Rather it simply changes some of the tactics and weapons available to the character class. It also changes a few, but not all, lines of dialogue you’ll hear. Along the way, you’ll get a companion to fight beside you. There will eventually be three you can choose from: templar, enchantress and scoundrel. The main difference between them is the tone of their repeated comments during play. You’ll want to play in silence after you’ve heard the same lines a few dozen times in an afternoon.
Still, wiping out a whole platoon of Orc-like creatures, zombies, or demons does give some satisfaction. More than, say, clearing a screen full of cards. D3 is like Cheezies: addictive in a guilty-pleasure sort of way. You want something more cerebral, play Civ 5. Or Fritz chess.
Diablo III has other issues, not all of them EA’s fault. The scammers apparently broke part of the in-game auction system and forced EA to close down the part that used real money to buy virtual goods (why anyone would do this baffles me, but it’s done in other games like Second Life). The real money auction is offline right now, while EA works on a fix. My suggestion: drop the idea entirely and stick to the virtual gold system. That way no one gets hurt.
Auction prices are another thing that bother me. The auction house system works well in WOW but in D3, it seems like insane gremlins have taken over. Items that can be sold for 200 gold at any in-game merchant are being offered for 10,000, 20,000, even 100,000 and more! I’ve seen some in the millions of gold range. Obviously the sellers suffer from some sort of Midas ailment because these prices are not merely unreasonable, they are stupidly, egregiously high. No thinking adult would put these prices that high. Children must be muddying the auction system. Why isn’t there some sort of cap that limits players to auction prices a mere 100 times the in-game sell price, rather than allow it to be posted at thousands?
Non-player characters are generally as stupid as auctioneers when they fight with you. They can be inept or ineffectual during a battle (why do they have such a hard time killing a single monster that I can dispatch with one hit?). Sometimes they get stuck in rooms or at other points outside the action (poor path-finding programming I suppose). They say inappropriate things (like shouting wildly about a battle success when only one enemy was slain).
Static characters like merchants have a limited, series of lines they repeat every time you visit them (which gets stale within minutes of your first game). The repetition of lines makes players like me avoid all but the essential NPCs after the first hour of play. You must, however, visit merchants often, because your main source of income is selling the weapons and armour you pick up along the way. Since you can’t expand your packsack as in WOW, you can only carry a small number of items. That means frequent trips back to town to sell the crap you’ve collected. You get between 2 and 150 gold for a find, but mostly between 2 and 10. It takes dozens of hours of play to get 100,000 gold this way. So why would you waste it all on on weapon that you might as easily find falling from some chest or dropped by a monster?
Going back and forth between battlefield and town every 10 or so minutes to unload your pack gets old fast.
When you quit and start again, the monsters are back in the areas you just cleared out, respawned so you can kill them again. This is good for dungeon crawlers and grinders who play the same field, ruin or cave over and over to build up experience points and collect loot, although returns diminish as you gain levels. However, the ‘big bosses’ don’t respawn, so you can’t rake in massive loot and XP by killing them again. Too bad. However, on the plus side, most of the dungeons and fields change when you restart, so the geography is somewhat different, if not the result.
Once you’ve taken your character through the basic (normal) level of play, you can replay it in harder modes. That means you deal less damage, and monsters are tougher, and loot may even be better, but the game doesn’t change otherwise. It’s just more of the same.
There is a multiplayer mode where up to four people can play in a public game online in co-op mode. Not sure how loot and XP work, but I always like co-op games. Not sure if public games give hackers and scammers any advantages, though, since they can discover your username in co-op mode.
Is it worth $60 (plus taxes and monthly Internet charges)? Without the spammers, I’d say yes, if you want a fast-paced, mindless, time wasting game. No if you’re looking for depth, high replayability, serious challenges or intellectual stimulation. But for basic fun and a month or two of entertainment, it’s not bad, assuming you are willing to risk being hacked and don’t mind taking frequent breaks from the action to report spam. I’d give it five stars if it didn’t require a constant Net connection for solo play, but with it, I’d give it 3.5 out of five.
It took me about 30 hours to finish one character on the basic level, so at $2 an hour, it’s not a great per-hour expense. Figure spending at least twice that time on the game, solo, if you want to try all the character classes. If you’re a fan of online MP games, you will probably play that much in coop mode. Value for the cost is good when weighed solely in playable hours. Throw in the spammers and the threat of hackers, and it’s worth somewhat less.
So to answer the question posed in the headline: it’s a more hype than excellence, but that hasn’t slowed sales. D3 doesn’t set any new standards or break any old ones, but it manages to be sufficiently entertaining nonetheless.
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