Tag Archives: mob mentality

When good people do bad things in groups


Mob MentalityThe headline is taken from a piece on Science Daily on a study about how groups change personal behaviour and morality. The study is reported on the MIT website. I’ve seen that change myself, many times over the years, and most recently locally. The study adds intelligence on the neurology of how such group activity changed people.

The report itself is called “Reduced self-referential neural response during intergroup competition predicts competitor harm,” which of course would have most people’s eyes glazing over. But the authors of the report start by asking a salient question:

Why do interactions become more hostile when social relations shift from “me versus you” to “us versus them”? 

Why, indeed? Why do people who seem rational and even friendly individually become angry bullies in a group?The authors themselves offer a hypothesis:

One possibility is that acting with a group can reduce spontaneous self-referential processing in the moral domain and, in turn, facilitate competitor harm. We tested this hypothesis in an fMRI experiment in which (i) participants performed a competitive task once alone and once with a group; (ii) spontaneous self-referential processing during competition was indexed unobtrusively by activation in an independently localized region of the medial prefrontal cortex (mPFC) associated with self-reference; and (iii) we assessed participants’ willingness to harm competitors versus teammates. As predicted, participants who showed reduced mPFC activation in response to descriptions of their own moral behaviors while competing in a group were more willing to harm competitors. These results suggest that intergroup competition (above and beyond inter-personal competition) can reduce self-referential processing of moral information, enabling harmful behaviors towards members of a competitive group.

That’s fairly technical and likely not eyebrow-raising for us non-techies. Is this relevant to you and me, to our neighbours and friends and our daily lives? Yes, and very much so.

It means that our personal moral compass may not work, may be disabled when we interact in groups that identify an us-them dichotomy, or see outsiders as competitors. It explains why groups can become uncivil, nasty, aggressive, even violent although their individual members may not be.

It also suggests that to break away from group dominance, one needs to become introspective about our own values and ethics, and one must work hard to recover that moral compass.

We only need read the stories of the brave but estranged family members the late Fred Phelps, leader of the hate-filled Westboro Baptist Church, who broke away from his control. Twenty-three-year-old Zach Phelps-Roper broke from the church recently, and spoke to the Topeka Capital-Journal about his decision:

Empathy and unconditional love, he said, are the keys to solving the world’s problems — a lesson he has learned contrasting his time inside the WBC compound and the past nearly 11 weeks outside it.
“I feel like I have unconditional love for every person around the world,” Phelps-Roper said Friday. “The Westboro Baptist Church sees things differently than I do now.”
The church he grew up in was too busy pointing out problems to look for solutions, he said. He has been able to spend the past two months investigating the second part of that equation.
His conclusion: “Most problems come from a lack of understanding of how we affect other people and things around us. I feel like I have found the holy grail, the overarching solution to solving all of our society’s problems, and I want to learn more. I want to do more.”

What is interesting to me is that Zach, although he broke from the abusive church and its leader, and rediscovered his own moral compass, he also retains considerable religious faith – even a fundamentalist view I would have expected him to abandon. So one can break free of a group’s dominance yet retain shared core beliefs., just behave differently – more normally, more civilly.

That was eye-opening. It certainly isn’t the experience of all Westboro members who have freed themselves of its grip (read this piece about another family member’s struggle; Libby Phelps-Alvarez), although most have said in the interviews I’ve read they are kinder, gentler, more empathetic and humane since leaving the church. I expect most people who break free of any group’s control feel that way.

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