{"id":17003,"date":"2016-07-03T08:20:38","date_gmt":"2016-07-03T12:20:38","guid":{"rendered":"http:\/\/ianchadwick.com\/blog\/?p=17003"},"modified":"2016-07-08T07:11:54","modified_gmt":"2016-07-08T11:11:54","slug":"strategic-planning-the-missing-steps","status":"publish","type":"post","link":"https:\/\/ianchadwick.com\/blog\/strategic-planning-the-missing-steps\/","title":{"rendered":"Strategic planning: what we missed"},"content":{"rendered":"<div class=\"pvc_clear\"><\/div>\n<p id=\"pvc_stats_17003\" class=\"pvc_stats all  \" data-element-id=\"17003\" style=\"\"><i class=\"pvc-stats-icon medium\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" version=\"1.0\" viewBox=\"0 0 502 315\" preserveAspectRatio=\"xMidYMid meet\"><g transform=\"translate(0,332) scale(0.1,-0.1)\" fill=\"\" stroke=\"none\"><path d=\"M2394 3279 l-29 -30 -3 -207 c-2 -182 0 -211 15 -242 39 -76 157 -76 196 0 15 31 17 60 15 243 l-3 209 -33 29 c-26 23 -41 29 -80 29 -41 0 -53 -5 -78 -31z\"\/><path d=\"M3085 3251 c-45 -19 -58 -50 -96 -229 -47 -217 -49 -260 -13 -295 52 -53 146 -42 177 20 16 31 87 366 87 410 0 70 -86 122 -155 94z\"\/><path d=\"M1751 3234 c-13 -9 -29 -31 -37 -50 -12 -29 -10 -49 21 -204 19 -94 39 -189 45 -210 14 -50 54 -80 110 -80 34 0 48 6 76 34 21 21 34 44 34 59 0 14 -18 113 -40 219 -37 178 -43 195 -70 221 -36 32 -101 37 -139 11z\"\/><path d=\"M1163 3073 c-36 -7 -73 -59 -73 -102 0 -56 133 -378 171 -413 34 -32 83 -37 129 -13 70 36 67 87 -16 290 -86 209 -89 214 -129 231 -35 14 -42 15 -82 7z\"\/><path d=\"M3689 3066 c-15 -9 -33 -30 -42 -48 -48 -103 -147 -355 -147 -375 0 -98 131 -148 192 -74 13 15 57 108 97 206 80 196 84 226 37 273 -30 30 -99 39 -137 18z\"\/><path d=\"M583 2784 c-38 -19 -67 -74 -58 -113 9 -42 211 -354 242 -373 16 -10 45 -18 66 -18 51 0 107 52 107 100 0 39 -1 41 -124 234 -80 126 -108 162 -133 173 -41 17 -61 16 -100 -3z\"\/><path d=\"M4250 2784 c-14 -9 -74 -91 -133 -183 -95 -150 -107 -173 -107 -213 0 -55 33 -94 87 -104 67 -13 90 8 211 198 130 202 137 225 78 284 -27 27 -42 34 -72 34 -22 0 -50 -8 -64 -16z\"\/><path d=\"M2275 2693 c-553 -48 -1095 -270 -1585 -649 -135 -104 -459 -423 -483 -476 -23 -49 -22 -139 2 -186 73 -142 361 -457 571 -626 285 -228 642 -407 990 -497 242 -63 336 -73 660 -74 310 0 370 5 595 52 535 111 1045 392 1455 803 122 121 250 273 275 326 19 41 19 137 0 174 -41 79 -309 363 -465 492 -447 370 -946 591 -1479 653 -113 14 -422 18 -536 8z m395 -428 c171 -34 330 -124 456 -258 112 -119 167 -219 211 -378 27 -96 24 -300 -5 -401 -72 -255 -236 -447 -474 -557 -132 -62 -201 -76 -368 -76 -167 0 -236 14 -368 76 -213 98 -373 271 -451 485 -162 444 86 934 547 1084 153 49 292 57 452 25z m909 -232 c222 -123 408 -262 593 -441 76 -74 138 -139 138 -144 0 -16 -233 -242 -330 -319 -155 -123 -309 -223 -461 -299 l-81 -41 32 46 c18 26 49 83 70 128 143 306 141 649 -6 957 -25 52 -61 116 -79 142 l-34 47 45 -20 c26 -10 76 -36 113 -56z m-2057 25 c-40 -58 -105 -190 -130 -263 -110 -324 -59 -707 132 -981 25 -35 42 -64 37 -64 -19 0 -241 119 -326 174 -188 122 -406 314 -532 468 l-58 71 108 103 c185 178 428 349 672 473 66 33 121 60 123 61 2 0 -10 -19 -26 -42z\"\/><path d=\"M2375 1950 c-198 -44 -350 -190 -395 -379 -18 -76 -8 -221 19 -290 114 -284 457 -406 731 -260 98 52 188 154 231 260 27 69 37 214 19 290 -38 163 -166 304 -326 360 -67 23 -215 33 -279 19z\"\/><\/g><\/svg><\/i> <img loading=\"lazy\" decoding=\"async\" width=\"16\" height=\"16\" alt=\"Loading\" src=\"https:\/\/ianchadwick.com\/blog\/wp-content\/plugins\/page-views-count\/ajax-loader-2x.gif\" border=0 \/><\/p>\n<div class=\"pvc_clear\"><\/div>\n<p><img decoding=\"async\" class=\"alignright\" src=\"http:\/\/www.steveventura.com\/images\/IP-Strategic-Planning-process.jpg\" alt=\"Strategic planning\" width=\"300\" \/><strong>The July 2016 issue of <a href=\"https:\/\/municipalworld.com\/magazine\" target=\"_blank\">Municipal World<\/a> has an article on the process of implementing strategic plans.<\/strong> It&#8217;s called, <em>Getting from Here to There<\/em>, and it&#8217;s written by a trio of experts including the president of a company specializing in municipal strategic planning, a strategic planning professional in the public sector, and a CAO from Alberta. In the short, two-page article, it outlines pretty much everything Collingwood did wrong in its so-called strategic plan &#8211; which was neither a plan nor strategic.<\/p>\n<p>Experts, schmexperts, eh? Who needs experts? Not Der\u00a0Block! I mean, aside from all the out-of-town buddy consultants and ambulance chasers the town&#8217;s administration has hired at great expense&#8230; can you really think of a better use for several hundred thousand of your tax dollars than paying people to tell you what to think? Neither can I&#8230;<\/p>\n<p>Because The Block cancelled its collective subscription to MW in early 2015, it won&#8217;t\u00a0read the advice of experts in this and any other field. Thus it will avoid polluting its myopic ideology with information, process, education, and peer advice. After all, when you already know everything, what need is there to learn what others do?<\/p>\n<p>Besides, when you want outside advice, the administration will happily buy some for you that matches your own ideology.<\/p>\n<p>But for my readers, I&#8217;d like to examine the process as outlined in the article and compare it to Collingwood&#8217;s. Keep in mind that what The Blockheads risibly call a &#8220;community-based strategic plan,&#8221; I usually\u00a0refer to as a poorly defined,\u00a0committee-based wish list. But let&#8217;s move on to the comparison.<\/p>\n<p><!--more--><\/p>\n<p><b>Step 1: Develop a strategic plan (council)<\/b>. Right from the start, we fumbled. Council shirked this major responsibility and instead handed it off to a tailored committee that\u00a0contained friends and supporters unlikely to challenge The Block&#8217;s ideology. Last term, of course, council had not one but two strategic planning sessions to set and then re-evaluate goals. This term, council has had&#8230; None.<\/p>\n<p>With the Blockhead\u00a0method, the tail wagged the dog. Instead of elected officials taking their leadership role responsibly, they shirked the duty. Council &#8211; and thus the town &#8211; became\u00a0hostage to the whims and wishes of non-elected officials. Or would be if The Block\u00a0weren&#8217;t otherwise occupied with destroying our utilities, our relationships, partnerships, staff morale and reputation. But once they&#8217;ve accomplished that&#8230;<\/p>\n<p><b>Step 2: Develop Business Plans.<\/b> The Collingwood vehicle has left the tracks and overturned. Nowhere are business plans to be found. In fact, the economic development officer wasn&#8217;t even brought in to even suggest, let alone develop, them. Nor was the treasurer. It&#8217;s all just loosey-goosey, warm-and-fuzzy stuff. Puff pastry without filling.<\/p>\n<p>Business plans require\u00a0foresight, budgeting and implementation, and the last thing The Block wants is for someone to interfere with their ideology by implementing something The Block\u00a0can&#8217;t control, something they didn&#8217;t initiate. Best to leave the whole thing vague and generic. Skip step two: we&#8217;re already in train wreck status, let&#8217;s leave the engine\u00a0there.<\/p>\n<p><b>Step 3: Budget Preparation and Adoption.<\/b> Well, as you now realize, this is already speculative fiction territory for Collingwood. There was <em>no<\/em> budget, <em>no<\/em> financial analysis, <em>no<\/em> planning, <em>no<\/em> adoption of any plans. Just a grandstanding, chest-thumping oratory, full of sound and fury, signifying nothing.<\/p>\n<p><b>Step 4: Finalize Business Plans.<\/b> We&#8217;ve now moved to astronomical distance, light years, maybe light centuries beyond anything The Block has produced. This is Star Trek stuff: the science fiction future where things Actually Get Done.<\/p>\n<p>You cannot finalize what you never had in the first place, so instead,\u00a0our council\u00a0simply\u00a0tells people how wonderful they&#8217;ve been in their\u00a0strategic planning, while overlooking the crucial, missing bits. Like measurable results. Like actual plans.<\/p>\n<p>Pay no attention to the man behind the curtain&#8230;<\/p>\n<p><b>Step 5: Implement Business Plans.<\/b> You can&#8217;t implement what you can&#8217;t finalize and you can&#8217;t finalize what you never had. By now, we&#8217;re into territory that might be called the\u00a0supernatural. Collingwood&#8217;s business plans are figments of the imagination, like ghosts, goblins and leprechauns: easy to talk about, hard to prove. Only wingnut conspiracy theorists think they&#8217;re real.<\/p>\n<p><b>Step 6: Report on Business Plans.<\/b> Well, that&#8217;s easy: nothing. Nada. Zip. Never had them, never will. No need to report on what&#8217;s missing, what was never accomplished. By now, you realize how far from the process we&#8217;ve strayed into these dark woods and become lost. As Dante wrote:<\/p>\n<blockquote><p>I found that I was in a gloomy wood,<br \/>\nbecause the path which led aright was lost.<br \/>\nInferno, Canto I<\/p><\/blockquote>\n<p><b>Step 7: Input into Year in Review Report.<\/b> Well, that&#8217;s also a dead issue, too. No year in review report. What would it say? Accomplishment: passed a bylaw to make it illegal to throw birdseed on your driveway. Destroyed water utility. Destroyed electrical utility. Destroyed staff morale throughout the town. Ruined town&#8217;s reputation and relationships with municipal partners and neighbours. Established anti-business, anti-development platforms to deter growth. Raised taxes. Raised water rates. Fooled the electorate. Lied about tax increases. Fumbled, bumbled, stumbled and mumbled. Wasted hundreds of thousands of tax dollars on outside lawyers and buddy consultants. Extended the interim CAO&#8217;s $225,000-a-year contract twice despite obvious cost savings and morale improvements with a permanent CAO. Discussed more town business in secret, behind closed doors than any other council before.<\/p>\n<p>Hardly stuff\u00a0The Block wants to have carved into the historical record. That&#8217;s why you read it here, not in the local media or in a year-end report card.<\/p>\n<p>So let&#8217;s see: seven basic steps to creating a proper, municipal strategic plan. And this council accomplished&#8230; <em>none<\/em> of them. Not a single step taken towards creating a proper strategic plan.<\/p>\n<p>Even when the committee-based wishlist that gets thrown about like it actually has content, it is ignored by council. Just one example: housing. The wishlist says we need &#8220;&#8230; housing options that are equally diverse and economically feasible.&#8221; Housing is mentioned seven times in the wishlist and represents two action items. Yet on Monday night, when a subdivision that includes much-needed apartments is discussed (starts at <a href=\"http:\/\/rogerstv.com\/show?lid=12&amp;rid=72&amp;sid=5786&amp;gid=254976\" target=\"_blank\">0:48:00 in the video<\/a>), councillors Edwards (0:49:37) and Doherty (0:51:36) object to it, knowing that the province has mandated the density and we desperately need more rental units!<span style=\"color: #ff0000;\">*<\/span><\/p>\n<p>Oh well, there&#8217;s always another council. In 2018, we can elect people who actually care about the town, care about our residents and ratepayers, not just themselves. Just keep telling yourself:\u00a0Collingwood deserves better.<br \/>\n<strong>~~~~~<\/strong><\/p>\n<p><strong>More council notes from Monday:<\/strong><br \/>\n<span style=\"color: #ff0000;\">*<\/span> Amusingly, around 0:53:00 Doherty says the town shouldn&#8217;t just &#8220;lay down and play dead when the province tells us we have to fall in line&#8230;&#8221; over planning issues. Here&#8217;s the Block&#8217;s great legal mind at work&#8230; well <em>of course<\/em> the town has to: the province is <strong>the <\/strong>authority and municipalities have no individual or independent authority. And we are also responsible to Simcoe County.<\/p>\n<p>The municipality is\u00a0bound by the Municipal Act, the Planning Act and others to do what the province tells us. At 0:53:45, the planner explains that is we don&#8217;t approve the plan, then the town would be taken to the Ontario Municipal Board where we would be accused of not doing our best to fulfill the provincially-mandated growth plan. And we&#8217;d have to hire outside planners to support our new\u00a0position, since town staff have already supported the subdivision. But I&#8217;m sure Doherty knows more about planning and municipal law than the planner.<\/p>\n<p>And at 0:55:00, &#8220;Senator&#8221;Jeffrey makes the point that this discussion has already been\u00a0had at the standing committee, yet councillors choose to bring all the old arguments back up. Another proof that the whole standing committee system is broken and wastes everyone&#8217;s time and energy.<\/p>\n<p>At 0:56:00 Councillor Fryer flipflops on his previous conflict of interest (the developer is his brother-in-law) and says he will participate in the discussion despite that relationship. He&#8217;s right: under the Municipal Conflict of Interest Act, unless there&#8217;s a direct financial interest involved, siblings and in-laws do not represent a conflict (whereas parents and children do).<\/p>\n<p>Here&#8217;s where the hypocrisy sets in: The Block and its mouthpieces have continually condemned the mayor for the same sort of conflict when her brother is involved, even when she also has no legal conflict to declare. The Block even tried &#8211; illegally &#8211; to push through additions to the town&#8217;s Code of Conduct to include those relationships.<\/p>\n<p>As a result of the pressure, the mayor\u00a0declares a conflict and excuses herself from all discussions where her brother is involved, like the Airport. Yet here&#8217;s Fryer\u00a0defending his actions for not doing what The Block demands of the mayor. Oh, that lovely stench of entitlement&#8230;<\/p>\n","protected":false},"excerpt":{"rendered":"<div class=\"pvc_clear\"><\/div>\n<p id=\"pvc_stats_17003\" class=\"pvc_stats all  \" data-element-id=\"17003\" style=\"\"><i class=\"pvc-stats-icon medium\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" version=\"1.0\" viewBox=\"0 0 502 315\" preserveAspectRatio=\"xMidYMid meet\"><g transform=\"translate(0,332) scale(0.1,-0.1)\" fill=\"\" stroke=\"none\"><path d=\"M2394 3279 l-29 -30 -3 -207 c-2 -182 0 -211 15 -242 39 -76 157 -76 196 0 15 31 17 60 15 243 l-3 209 -33 29 c-26 23 -41 29 -80 29 -41 0 -53 -5 -78 -31z\"\/><path d=\"M3085 3251 c-45 -19 -58 -50 -96 -229 -47 -217 -49 -260 -13 -295 52 -53 146 -42 177 20 16 31 87 366 87 410 0 70 -86 122 -155 94z\"\/><path d=\"M1751 3234 c-13 -9 -29 -31 -37 -50 -12 -29 -10 -49 21 -204 19 -94 39 -189 45 -210 14 -50 54 -80 110 -80 34 0 48 6 76 34 21 21 34 44 34 59 0 14 -18 113 -40 219 -37 178 -43 195 -70 221 -36 32 -101 37 -139 11z\"\/><path d=\"M1163 3073 c-36 -7 -73 -59 -73 -102 0 -56 133 -378 171 -413 34 -32 83 -37 129 -13 70 36 67 87 -16 290 -86 209 -89 214 -129 231 -35 14 -42 15 -82 7z\"\/><path d=\"M3689 3066 c-15 -9 -33 -30 -42 -48 -48 -103 -147 -355 -147 -375 0 -98 131 -148 192 -74 13 15 57 108 97 206 80 196 84 226 37 273 -30 30 -99 39 -137 18z\"\/><path d=\"M583 2784 c-38 -19 -67 -74 -58 -113 9 -42 211 -354 242 -373 16 -10 45 -18 66 -18 51 0 107 52 107 100 0 39 -1 41 -124 234 -80 126 -108 162 -133 173 -41 17 -61 16 -100 -3z\"\/><path d=\"M4250 2784 c-14 -9 -74 -91 -133 -183 -95 -150 -107 -173 -107 -213 0 -55 33 -94 87 -104 67 -13 90 8 211 198 130 202 137 225 78 284 -27 27 -42 34 -72 34 -22 0 -50 -8 -64 -16z\"\/><path d=\"M2275 2693 c-553 -48 -1095 -270 -1585 -649 -135 -104 -459 -423 -483 -476 -23 -49 -22 -139 2 -186 73 -142 361 -457 571 -626 285 -228 642 -407 990 -497 242 -63 336 -73 660 -74 310 0 370 5 595 52 535 111 1045 392 1455 803 122 121 250 273 275 326 19 41 19 137 0 174 -41 79 -309 363 -465 492 -447 370 -946 591 -1479 653 -113 14 -422 18 -536 8z m395 -428 c171 -34 330 -124 456 -258 112 -119 167 -219 211 -378 27 -96 24 -300 -5 -401 -72 -255 -236 -447 -474 -557 -132 -62 -201 -76 -368 -76 -167 0 -236 14 -368 76 -213 98 -373 271 -451 485 -162 444 86 934 547 1084 153 49 292 57 452 25z m909 -232 c222 -123 408 -262 593 -441 76 -74 138 -139 138 -144 0 -16 -233 -242 -330 -319 -155 -123 -309 -223 -461 -299 l-81 -41 32 46 c18 26 49 83 70 128 143 306 141 649 -6 957 -25 52 -61 116 -79 142 l-34 47 45 -20 c26 -10 76 -36 113 -56z m-2057 25 c-40 -58 -105 -190 -130 -263 -110 -324 -59 -707 132 -981 25 -35 42 -64 37 -64 -19 0 -241 119 -326 174 -188 122 -406 314 -532 468 l-58 71 108 103 c185 178 428 349 672 473 66 33 121 60 123 61 2 0 -10 -19 -26 -42z\"\/><path d=\"M2375 1950 c-198 -44 -350 -190 -395 -379 -18 -76 -8 -221 19 -290 114 -284 457 -406 731 -260 98 52 188 154 231 260 27 69 37 214 19 290 -38 163 -166 304 -326 360 -67 23 -215 33 -279 19z\"\/><\/g><\/svg><\/i> <img loading=\"lazy\" decoding=\"async\" width=\"16\" height=\"16\" alt=\"Loading\" src=\"https:\/\/ianchadwick.com\/blog\/wp-content\/plugins\/page-views-count\/ajax-loader-2x.gif\" border=0 \/><\/p>\n<div class=\"pvc_clear\"><\/div>\n<p>The July 2016 issue of Municipal World has an article on the process of implementing strategic plans. It&#8217;s called, Getting from Here to There, and it&#8217;s written by a trio of experts including the president of a company specializing in municipal strategic planning, a strategic planning professional in the public sector, and a CAO from Alberta. In the short, two-page article, it outlines pretty much everything Collingwood did wrong in its so-called strategic plan &#8211; which was neither a plan nor strategic. Experts, schmexperts, eh? Who needs experts? Not Der\u00a0Block! I mean, aside from all the out-of-town buddy consultants and \u2026&#8230;&#8230; click below for more \u2193<\/p>\n","protected":false},"author":1,"featured_media":17008,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_hide_featured_image":false,"_jetpack_featured_image_duplicate_dismissed":0,"_jetpack_feature_clip_id":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2},"jetpack_post_was_ever_published":false},"categories":[4,537,546,425],"tags":[618,140,130,704],"class_list":["post-17003","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-collingwood","category-council","category-ethics-and-behaviour","category-planning","tag-collingwood","tag-council","tag-ethics","tag-strategic-planning"],"a3_pvc":{"activated":true,"total_views":1008,"today_views":0},"jetpack_publicize_connections":[],"jetpack_sharing_enabled":true,"jetpack_likes_enabled":true,"jetpack-related-posts":[],"jetpack_featured_media_url":"https:\/\/ianchadwick.com\/blog\/wp-content\/uploads\/2016\/07\/counci_01.jpg","_links":{"self":[{"href":"https:\/\/ianchadwick.com\/blog\/wp-json\/wp\/v2\/posts\/17003","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ianchadwick.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/ianchadwick.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/ianchadwick.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/ianchadwick.com\/blog\/wp-json\/wp\/v2\/comments?post=17003"}],"version-history":[{"count":8,"href":"https:\/\/ianchadwick.com\/blog\/wp-json\/wp\/v2\/posts\/17003\/revisions"}],"predecessor-version":[{"id":17042,"href":"https:\/\/ianchadwick.com\/blog\/wp-json\/wp\/v2\/posts\/17003\/revisions\/17042"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/ianchadwick.com\/blog\/wp-json\/wp\/v2\/media\/17008"}],"wp:attachment":[{"href":"https:\/\/ianchadwick.com\/blog\/wp-json\/wp\/v2\/media?parent=17003"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/ianchadwick.com\/blog\/wp-json\/wp\/v2\/categories?post=17003"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/ianchadwick.com\/blog\/wp-json\/wp\/v2\/tags?post=17003"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}